We are pleased to announce our latest integration with BigPanda, a data science platform for centralizing and correlating all of your IT alerts.

Many IT departments today are buried under an avalanche of alerts from multiple monitoring systems. BigPanda uses data science to correlate and cluster these alerts into high-level incidents. This helps IT teams to reduce alert noise so they can detect and resolve critical issues faster.

Catchpoint has worked closely with the BigPanda team to create an official integration that can be easily installed from within the BigPanda portal. The installation and configuration takes about 5 minutes and will allow you to send your Catchpoint alerts to BigPanda for correlation with your other alerts, as well as code deployments and infrastructure changes.

To send your Catchpoint alerts to BigPanda via the Catchpoint Alert Push API, follow these simple steps:
1. While logged into the BigPanda portal click on ‘Integrations’. Find the Catchpoint integration and click ‘Install’.

2. In the Catchpoint Integration page, enter an Integration Name and click ‘Generate App Key’

3. Login to the Catchpoint Portal and go to Settings API

4. In the Alerts API section paste in the BigPanda Endpoint URL

BigPanda alert setup

5. The Alert format you need to choose is Template. Click Add New and you will be taken to the Edit Template window.

6. Give the Template a name and set the Format to JSON.

7. The JSON string can include Catchpoint Alert API Macros that will allow you to customise the Alert content. A full list of the Alert API Macrs can be found at http://support.catchpoint.com/kb/a145/alert-api-macros.aspx

The following template, is recommended and certified by BigPanda.
{

“notificationLevelId” : “${notificationLevelId}”,

“TestName” : “${TestName}”,

“testId”:”${testId}”,

“testUrl”:”${testUrl}”,

“monitorTypeId”:”${monitorTypeId}”,

“AlertTypeId”: “${AlertTypeId}”,

“AlertProcessingTimestampUtcEpoch”: “${AlertProcessingTimestampUtcEpoch}”,

“alertTriggerPercentage”:”${alertTriggerPercentage}”,

“alertTriggerTotal”:”${alertTriggerTotal}”

}

– Save your template and Save the API configuration.
– If you have any alerts configured on your tests you will now see Catchpoint Alerts in the BigPanda Portal.

BigPanda integration