Phones connect people to the world. An update about the news, text from friends or an email from work; phones provide insights into everything. With the Catchpoint mobile app, users can stay connected to Catchpoint for insights on their applications.

The app is now available on the Apple AppStore at no cost to active subscribers of Catchpoint.

The mobile app includes the following capabilities:

  • Alert & alert details
  • Enable PUSH notifications
  • Synthetic tests overview
  • Synthetic test details with pre-built visualizations
  • Login using Email or SSO
  • Secure your app with your device’s Biometric feature

The mobile app keeps you updated on the performance of your synthetic tests and gives you access to key data. With PUSH notifications enabled; you can quickly view important details to determine the severity of an issue.

Catchpoint Mobile App Alerts

With PUSH notifications, you can now receive an alert on your phone the moment it is triggered. You will also have access to the list of all alerts.

Test Failure

With the mobile app; all the alerts are listed in a meaning full way. The alerts are displayed in a chronological order and grouped by test. All the alerts for the test are collapsed into a single item, with the latest alert always on top. This gives you a clear picture if the alert is still triggering or has improved.

For each alert item, the app also displays the duration of the alert; i.e. how long as the test been triggering an alert.

Alert Details

Alert details are like the alert email showing a summary of the trigger, node details, and a scatter plot.

Alert details with scatter plot

Users can select a test to see all alerts in a single screen. The scatter plot shows show the performance test with all the alert triggers. You can choose an alert trigger on the scatter plot or from the alert selector to view the node summary.

 

Synthetic Overview

The Synthetic Overview is consistent with the portal. It gives you the ability to order your tests by availability (default) or test time. Each test shows the latest test time, availability, and its performance over the last 24 hours.

On the iPad, the app allows you to zoom out to show more tests and group them by Product or Folder.

synthetic overview displayed on iPad

Smartboard

Test details on the mobile app defaults to a Smartboard. The mobile app Smartboard is similar to the portal giving you a familiar user experience. Smartboards allow users to highlight critical information and identify performance issues.

Users can gain insight to test performance without examining data with the Spotlight feature. Catchpoint automatically scans the test data and applies issue detection and clustering algorithms to identify issues by geography and duration. When looking at trending data, the Spotlight overlay will tag relevant findings for that time frame. For example, the image below downtime detected from London is in the Spotlight.

Smartboard with spotlight showing downtime

 

The Smartboard’s logical data groups guide the user to consume the data in pieces. It starts with a high-level summary with a scatter plot or a line chart of the test performance. It then follows up with the key metrics including DNS resolution time, network timings, and downloaded bytes from the test.

 

Chart of DNS resolution time Chart showing network response timesChart of webpage response times

 

Users can display data as charts, graphs, or spark-lines allowing for quick and easy interpretation.

Impact tables show the attributes most likely to be causing a change that the user is investigating. Impact is the sum of all values for a certain dimension over the sum of all values of that dimension.

For example, the impact for Los Angeles, on a given metric, is the sum of the metric across all page views from Los Angeles divided by the sum of the metric for all page views from all cities.

 

 

The app is currently available in the AppStore for iPhone and iPad.

Author Vandan Desai

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