Catchpoint has been recognized as a Strong Performer in the emerging field of end-user experience management (EUEM) by Forrester Research in The Forrester New Wave™: End-User Experience Management, Q4 2020. The Forrester New Wave report aims to help I&O professionals identify the right partner for their EUEM needs. According to…
For today’s tech tip, we’re going to pivot away from our line items, and focus on the underpinnings of Catchpoint’s Monitoring Solution. The over 800 monitoring nodes we have positioned around the world include a wide range of node types, including backbone and broadband ISPs, cloud providers, mobile, and last…
Last month, Catchpoint was named a Customers’ Choice in the Gartner Peer Insights ‘Voice of the Customer’: Network Performance Monitoring & Diagnostics category. Not only were our product capabilities highlighted in the anonymous set of reviews from our customers, but we were delighted to see our entire customer support team recognized for their round-the-clock assistance and the lengths they go to in order to ensure outstanding service. “Catchpoint customer…
Today we bring you the latest installment in our series of Employee Experience (EX) related eBooks, focused on how Catchpoint can help you guarantee optimal digital experience for your employees. In our last eBook, we looked at how you can best utilize digital experience monitoring for G Suite. In the latest edition, we demonstrate how you can use performance monitoring…
Looking back to our virtual event last week, Remote CTRL, we decided to round up some of the best literature out there around employee experience and technology. As workforces around the US and the globe continue to adapt to remote working and SaaS usage keeps on rising, we wanted to know more about how I.T. teams are managing digital employee experience (DEX) and gain insight from some of the leaders in the field. To this end, we’ve compiled…
The final episode in the MIT Sloan School of Management CIO Symposium series took place on 14th October and ended with a focus on digital transformation, offered by a diverse set of business leaders across a range of industries. The previous two episodes focussed on the shift in workplace and how enterprises are handling the…
We’re thrilled to have earned the distinction of being recognized as a Customer’s Choice in the October 2020 Gartner Peer Insights’ ‘Voice of the Customer’: Network Performance Monitoring & Diagnostics (NPMD) category Gartner Peer Insights’ Customer Choice distinctions “recognize vendors and products that are highly rated by their customers.” Everyone thinks they have happy customers,…
When something as ubiquitous as Google goes down, there is a lot of online frenzy with users tweeting and searching for updates on the issue. That’s exactly what we witnessed today between 9/24/2020 17:59:44 PST to 9/24/2020 18:23:20 PST. Multiple Google services like Mail, Drive, Meet, Hangouts experienced downtime. Frustrated…
Last week, Catchpoint was one of the sponsors of Splunk’s half-day DevOps & Observability Best Practices event. It was a jampacked conference that examined what observability is, its key drivers, and how observability and monitoring exist “like two peas in a pod”, perfect compliments to one another in enabling enterprise to better understand overall systems behavior and health. The Practice of…
Last month, Catchpoint’s CEO, Mehdi Daoudi, took part in episode 3 of the MIT Sloan CIO Digital Learning Series focused on the post-pandemic workplace and customer experience. Episode 4, which took place over Zoom on Wednesday, September 9th, picked up where last month left off with a candid discussion between business leaders, consultants and MIT academics about the ongoing challenges enterprise is experiencing due…
