Incident Monitoring and Response

Written by Chris Chandler, Network Operations Center Director at Dyn Within most technical operations environments, you’ll find some form of incident response plan.  These procedures are used to manage and resolve an incident as well as to communicate with customers when issues arise. At Dyn, we’ve evolved a philosophy around…

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An In-depth Analysis of the AWS S3 Outage Impact

Amazon’s AWS (Amazon Web Services) S3 web-based storage service in North America experienced widespread issues beginning at 12:37 PM EST on February 28. As reported on Amazon’s status dashboard, “high error rates with S3 in US-EAST-1.” This was the only explanation provided at the time. Consequently, many popular online services…

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A Bird’s Eye View Via Boxplot

The impact of website/app performance on the bottom line of an Internet firm is an undisputed fact (refer to our earlier blog for further discussion on the subject). Over the years, the industry has come to terms with no longer considering performance as an afterthought and making it a top…

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