According to this year’s Internet Trends Report, the cloud is steadily expanding and companies are spending more on these services. Businesses are opting to use these third-party services rather than build their own internal tool because they are often easier and less expensive to deploy. There’s no need to assign IT resources…
Whenever I write about the cloud, I tend to break it down into three categories: software as a service (SaaS), infrastructure as a service (IaaS), and platform as a service (PaaS). As I was working on a cloud performance management ebook, a coworker suggested that I also include function as…
This is the second blog in a series of three in which I expand on some of the points raised in O’Reilly Media’s DevOps for Media & Entertainment report. The first post covered the two essential aspects of DevOps that are often overlooked: communication and empathy. Today, we dive into a…
I’ve been thinking a lot lately about the term DevOps and what it really means. This train of thought is partially inspired by my recent participation in various DevOps Days events, as well as reading the DevOps for Media and Entertainment report published by O’Reilly. So, what is DevOps? Well,…
In our previous post in this series, we suggested treating China as a second Internet. This concept implies the need to setup a separate monitoring strategy that is tailored to China, rather than just adding it on to your existing strategy. This post provides a step-by-step process to getting a…
Breaking into any new geographical market isn’t easy, but China presents a set of unique technical obstacles that makes this especially difficult. In a previous post, we provided an overview of the Chinese market and discussed the need for a different business strategy based on the Golden Shield Project, aka…
As the most populous nation on Earth, China represents tremendous business opportunities for companies with the ability to tap into its market. Of the country’s 1.4 billion people, 53.1% have access to the Internet and Cisco’s VNI report, forecasts this will grow to 66% by the year 2020, and there’s…
There’s been a lot of discussion lately regarding the need to track and improve MTTR, but what exactly does MTTR mean? Well, MTTR can stand for several different things: mean time to repair, mean time to recovery, and mean time to resolve. Not only are there different definitions, but when…
The complexity of services needed to deliver an online experience that meets customer’s expectations has grown tremendously over the years. Most of this is hidden to the customer; they only see the site they are viewing, not the ISPs, CDNs, APIs, or the IaaS providers that all have to seamlessly…
This year Velocity celebrated its 10th anniversary. A lot has changed in the past 10 years. Velocity has gone from a conference being held once a year to three yearly events, including international locations. Velocity was THE conference to attend to network and learn about web performance. It covered performance…
