Troubleshooting Remote End-User Experience with Endpoint Monitoring

In today’s Tip of the Day, we are looking at troubleshooting remote end-user experience using Catchpoint’s Endpoint Monitoring solution. According to a recent set of figures from Stanford University, 42% of the U.S. labor force is working from home full-time. Based on their earnings, this group of work-from-home employees accounts for over two-thirds of U.S. economic activity. It is more crucial than…

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Measuring Employee Experience

In today’s tip of the day, we’ll look at the importance of measuring employee experience (EX) and the specific challenges of doing so with an all-remote workforce. In the video, I’ll walk you through how to look at your employees’ SaaS performance using Catchpoint’s dashboard, so you can see the level of detail available to you with Catchpoint’s endpoint…

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Monitoring CDN Cache Hit Miss Ratio

In today’s Tip of the Day, we are looking at validating the performance of your CDN cache vs. the CDN origin content. Having this information at your fingertips will allow you to verify that (i) your CDN service is improving performance for your end users; and (ii) they are adhering to your SLAs.  Your CDN Monitoring solution needs to offer a comprehensive set of insights into regional performance…

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Release Update – Yosemite

In today’s Tip of the Day, I’ll be going over what’s new in our latest release “Yosemite”, named after Yosemite Falls, located in California’s Yosemite National Park.  We periodically roll out our GUI updates, not, as we’ll see in today’s video, just to apply a fresh coat of paint, but to re-engineer the entire frontend and backend – allowing our users to enjoy a totally integrated monitoring…

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Monitoring User Sentiment

In this Tip of the Day installment, we look at Catchpoint’s latest telemetry point: user sentiment. Last month, we announced this new kid on the block to the Catchpoint platform. During the mid-summer timeframe, we’ll be offering our commercial customers the ability to collect and analyze user sentiment alongside Synthetic, Network, Endpoint and RUM data. The addition of user sentiment to our platform marks the first time a Digital Experience…

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