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Performance is a Journey not a Destination!
  • Lessons from SFDCs outage
    App Rage and Lessons from Salesforce.com’s Outage Posted on May 12th, 2016 by Peter Girard

    App rage is real. It’s what we feel when a cloud service we depend on is slow or unavailable, as SFDC was yesterday morning. It’s also what a SaaS provider feels when customers vent their frustrations during an outage. Catchpoint has been on both ends of app rage, and as we monitored Salesforce.com’s performance yesterday […]

  • Lowes and Walmart latency
    Poor Web Performance Hampers Walmart, Lowe’s Shoppers Posted on April 29th, 2016 by Peter Girard

    Walmart and Lowe’s online shoppers encountered slow performance and timeouts today that prevented many from finding products or completing purchases. In addition to frustrating customers, these issues are likely to significantly impact the companies’ web sales. The Lowe’s problem affected the site’s product search for a number of categories, including lamps and grills. The issue […]

  • Amazon outage
    Amazon Outage Denies Afternoon Access Posted on March 11th, 2016 by Maria Eldridge

    When Amazon falls, the world feels its tremor. The retail giant experienced an outage yesterday afternoon, which lasted for approximately 20 minutes. While 20 minutes may not seem like a long amount of time, to a company that makes $1,084 per second, it can feel like a lifetime. At about 2:10 PM ET, Amazon’s availability […]

  • HSBC DDoS blog
    A DDoS Attack Hit HSBC, Taking Them Down for Hours Posted on February 3rd, 2016 by Brandon DeLap

    HSBC reported a Distributed Denial of Service (DDoS) attack last Friday that resulted in an outage lasting several hours. Despite being isolated to the UK HSBC website (http://www.hsbc.co.uk/), the downtime left a lot of customers without any access to the banking site. To add salt to the company’s already painful wound, the outage couldn’t have […]

  • Catchpoint's Top 10 Blogs of 2015
    Catchpoint’s Top 10 Blog Posts of 2015 Posted on January 6th, 2016 by Maria Eldridge

    Web performance issues and advances have been gaining a stronger presence in the headlines as people are becoming more aware of its impact on virtually every business, and 2015 was no exception. We saw a myriad of major outages this year hit some of the biggest corporations, as well as some technology integrations and other […]

  • Black Friday outage
    Missed Target: How to Prevent a Cyber Monday Failure Posted on December 3rd, 2015 by David Snyder

    Black Friday weekend has ended, and apparently, ‘tis the season to be failing. Over the course of four days, the eCommerce industry saw a handful of its giants experience major outages. This kind of thing tends to happen every holiday shopping season—one or more high-profile sites crumble under the stress of so many shoppers as […]

  • Black Friday 2014
    A Look Back at Black Friday Weekend ’14 Posted on November 19th, 2015 by Maria Eldridge

    Black Friday weekend is around the corner, and while most people are counting down the days until they can feast on their favorite Thanksgiving dishes, others are focusing on getting their eCommerce websites ready for a weekend of shopping madness. Despite the importance we’ve placed on preparing and optimizing your site several weeks before Black […]

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    Neustar UltraDNS Went Down and Took Netflix (and Half the Internet) With it Posted on October 16th, 2015 by Maria Eldridge

    Neustar UltraDNS experienced a major outage due to a suspected DDoS attack on Thursday, October 15, at approximately 4:20 PM EST and lasted for roughly 90 minutes. It was later discovered that the outage was the result of a technical malfunction rather than a DDoS attack; however, it still prohibited the company from providing services to its […]

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    Another Facebook Outage Causes Ripple Effects Around the Web Posted on September 29th, 2015 by Craig Lowell

    Yesterday afternoon, beginning at around 3 pm EST, Facebook started experiencing intermittent outages around the globe for the second time this week due to what the company called a “configuration issue.” And over the course of the next 90 minutes, as the outages became increasingly prevalent, users flocked to a variety of other social networks […]

  • alerting system
    Enhancing Catchpoint’s Alerting System with VictorOps Posted on July 20th, 2015 by Zachary Henderson

    When systems fail, it’s imperative to not only have the right data as it pertains to the problem, but it is also important to have the proper tools to investigate the problem, and to communicate the specifics of the failure to your team. In today’s data driven world, getting an alert about a problem is […]

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