5 Steps to Slowing Down Your Site

..Because who even cares about customer experience, right? Are you tired of providing a satisfactory experience to your web site visitors? Do you loathe the fact that your competitors look at your performance metrics as the ones to beat? Those Facebook “likes” and social sentiment from your happy customers—want to…

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Web Performance in China is Different

One topic that is almost always on the agenda during customer meetings these days is the performance (or lack thereof) of websites in China. The companies that I’m meeting with are not newcomers in the world of ecommerce. They are almost all leaders in their market segments (luxury, consumer goods,…

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Retail Has Gone Mobile, Have You?

In case you haven’t noticed, the retail industry is shifting its focus to mobile. Whether it’s the flash sale online shopping during Black Friday and Cyber Monday, or just a regular day in a brick-and-mortar store, customers are looking for a mobile experience—and a great one, at that. The mobile…

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