AWS Outage Ahead of Black Friday

Catchpoint detected an AWS outage earlier today, 25th November 2020. Enterprises that had their applications or services running on AWS US East 1 were impacted. Even some of the AWS products were impacted by the outage. We noticed Amazon services such as Athena slowing down at 5AM PST followed by…

Read more

TMNA Services – Gaining IT Maturity with Catchpoint

TMNA Services (TMNAS) provides professional support services to the companies of Tokio Marine North America (TMNA), the holding company for the Tokio Marine Group’s U.S. operation. Those companies include Philadelphia Insurance Companies, First Insurance Company of Hawaii, and Tokio Marine America.   TMNAS is focused on efficiencies and automation that help it work smarter and maintain a…

Read more

Why Performance Monitoring for Salesforce is Essential

Today we bring you the latest installment in our series of Employee Experience (EX) related eBooks, focused on how Catchpoint can help you guarantee optimal digital experience for your employees. In our last eBook, we looked at how you can best utilize digital experience monitoring for G Suite. In the latest edition, we demonstrate how you can use performance monitoring…

Read more

Rethinking Employee Experience in the Remote Era: Recommended Reading, Listening and Viewing

Looking back to our virtual event last week, Remote CTRL, we decided to round up some of the best literature out there around employee experience and technology. As workforces around the US and the globe continue to adapt to remote working and SaaS usage keeps on rising, we wanted to know more about how I.T. teams are managing digital employee experience (DEX) and gain insight from some of the leaders in the field. To this end, we’ve compiled…

Read more

Our Customer’s Take on Why Catchpoint Leads the way – Gartner Peer Insights 2020

Gartner Peer Insights evaluates peer review and ratings for software and service providers. The reviews offer valuable insights for decision-makers and plays a key role in the IT buying process. Catchpoint was picked as a Gartner Peer Insights 2020 Customers’ Choice in the Network Performance Monitoring & Diagnostics (NPMD) category.  Network performance monitoring and diagnostic (NPMD) tools aid in understanding network health, performance, and how it behaves in different scenarios. For…

Read more