Got IT Complexity? Monitor the User Experience

It’s no secret that IT operations has changed a lot over the last decade or so. New technologies like cloud, virtualization, containers, and microservices have made applications and infrastructure more distributed, more efficient, and more flexible at the expense of predictability and manageability. This is why technologies like Catchpoint’s have…

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Is Your Mobile Site Holiday Ready?

A website that scores positively across all performance metrics is usually what every online retailer strives to achieve. With the variety of devices available to customers, it is not enough to build a website that works perfectly on a laptop or a desktop. A single customer may access the site…

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In Retail, It’s an Omnichannel World

Online retail has been a game-changer over the last two decades but it’s still a relatively small percentage of total retail spend, less than 6% according to the US Census Bureau’s Annual Retail Trade Survey. While brick-and-mortar retailers long ago established online channels, powerhouse online retailers like Amazon are moving…

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