We talk a lot about the online retail space at Catchpoint and how our monitoring service can help keep e-commerce websites fast and available. But as our product managers frequently remind me, online systems aren’t limited to just the customer-facing website. They can include any Internet- or network-connected application or…
The gap between creative and technical is officially closed; in digital business, that is. It’s time for collaboration between marketing and IT to reflect that. Web performance has always been IT’s responsibility. The disruption of traditional business practices that comes with the term “digital” is completely reshaping day-to-day productivity, and blending…
We know by now that online retailers for the most part weathered the storm OK during the holiday shopping season late last year, with some notable exceptions. But there’s more to the online retail shopping experience than the vendors’ websites. The products that the customer buys have to be in…
Cyber Monday—the Monday after Thanksgiving in the US—may be a relic of a bygone era of slow, dial-up, at-home Internet connections but remains the biggest online shopping day of the year for US e-commerce sites. While Cyber Monday may make or break the year for some online retailers, online events…
When it comes to protecting their brand, there is little that any successful company would not do. But what if the brand is being damaged just by people being unable to find the store? If you think of the internet as a virtual network, then DNS lookup and resolution is…
After much anticipation, Black Friday weekend has come and gone, delivering an unprecedented amount of mobile sales. The shopping holiday that used to carry the stigma of shopping mall mayhem has been evolving into primarily an eCommerce event, thinning out the crowded brick-and-mortar stores and causing record-breaking traffic online. According…
The online holiday shopping season starts in earnest this week. Our benchmark e-commerce sites have been picked out, our tests have been set up, now we’ll see how well eRetailers have heeded our advice and the lessons of the past. Who we’re watching: We’ll be monitoring availability and performance for 50…
A while back, we covered how the abundance of third party tags can impact site performance and some best practices for managing the third parties on your site for ensuring the best overall end user experience. Having recognized the impact of these third party ads and trackers, Apple is now…
When Google announced their new Mobilegeddon guidelines – a series of mobile-friendly optimization requirements that was supposed to affect websites’ mobile search rankings on Google – the natural inclination for most businesses was to quickly adhere to those stipulations so as not to fall behind the competition when mobile users…
All metrics based off of the performance data of Catchpoint’s customized list of Top 50 eCommerce sites. While many of us were stuffing ourselves full of turkey, cranberry sauce, and…stuffing on Thanksgiving, internet retailers were gearing up for the massive eCommerce traffic spurred by Black Friday deals. While the brick…
