Welcome COO Bob Ranaldi

As Catchpoint’s growth accelerates and our international footprint continues to expand, we’re excited to announce the appointment of our first COO, Bob Ranaldi. Bob will lead global sales and operations, including the client services organization, focused on strengthening relationships and building scalable processes and teams to deliver consistently exceptional customer…

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Synthetic + RUM: Better Together

One of the misperceptions we deal with in some quarters of our market is that real-user measurement is the be-all and end-all of customer experience management. Sure, don’t you want to be looking at real users’ experience of your website rather than the “fake” users that “synthetic” monitoring implies? Won’t…

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