Since our founding just over a decade ago, Catchpoint has been focused on innovation, and research and development have always been a critical part of that. Four years ago, we decided to start our own companywide hackathons to create regular opportunities for employees to perform R&D. We wanted to find…
For the past 10 years, we at Catchpoint have seen that organizations that effectively manage end-user experience see improvements in customer experience, employee productivity, and operational efficiency. In a recent interview with The Wall Street Journal, IBM CIO Fletcher Previn talks about the increasingly high expectations that employees have for…
“Nothing in the world is worth having or worth doing unless it means effort, pain, difficulty… I have never in my life envied a human being who led an easy life. I have envied a great many people who led difficult lives and led them well.” ― Theodore Roosevelt On July…
Synthetic Monitoring is a methodology of actively probing servers, services, and applications by simulating an end user. Blackbox, aka Active, aka Proactive, aka Synthetic methodology emulates an action and performs a functional test without really worrying about the internal inner workings, very much like an end user (“I am here…
Monitoring has greatly evolved as a practice over the last few decades, as advancements in digital technology have changed the way that the world interacts with our websites, services and applications. In particular, things have drastically changed during the last decade with the growth and adoption of the following technologies:…
On July 3, users across the globe came to a standstill when they weren’t able to load photos on both Facebook and Instagram, while users of Facebook-owned WhatsApp weren’t able to send images or videos. If Facebook was a standalone CDN it would probably be the in the top three…
This year is quickly becoming a treasure trove for lessons in incident detection and resolution. Over the last few months, multiple outages have brought the internet to the brink of chaos, exposing the vulnerabilities inherent in the current digital architecture. Catchpoint detected another Cloudflare outage yesterday, July 2, 2019. The…
Updated with Webinar Recording For those who have ever visited California in June, you are familiar with June Gloom weather. Well, apparently it now applies to our digital forecast as well. This is no longer about just watching cat videos. Serious business is at stake, along with real-world impact on…
Today’s business landscape is increasingly competitive, demanding that companies maintain an agile mindset when differentiating their products and services from competing brands. For many organizations, this differentiation comes in the form of better user engagement strategies designed to improve the availability and reliability of web services and applications. But while…
When synthetic monitoring was first invented in the mid-1990s, it was a revolutionary way to ensure that your digital properties were performing as expected for your end users. Back then, synthetic testing was mostly used for availability testing of your external websites and services. The majority of the monitoring budget…
