The last few weeks have been terribly difficult for our country and the world. We are seeing global citizens around the world protesting in pain – not only for George Floyd, but also for Breonna Taylor, Ahmaud Arbery, and so many other Black Americans who have been unjustly denied their…
After conversing with our partners, speakers, and community, we have decided to postpone SRE from Home, which we created as a community event to discuss how SREs are adapting to all-remote IT operations. We are postponing in support of a more critical conversation taking place in America and the world right now. Catchpoint supports racial equality, denounces any form of police brutality, and believes that the voices of the Black community need to be heard on all available platforms. We see you, hear you, and are…
Most business verticals are now digitized. Consumers prefer online shopping, rather than going to a store. Within a few clicks, you can purchase any item of your choice and get it delivered to your doorstep. One of the key reasons for online businesses gaining popularity is their time-saving nature. So,…
In a matter of months, we have all been forced to redefine the world we live in. Office life seems like a distant memory as stay-at-home orders have forced large parts of the workplace to go remote. We’re thankful for the people that have been keeping the world moving, from…
In this week’s Tip Tuesday, we are focusing on API monitoring. APIs are a set of rules or standards, which extend the functionality of an application, allowing different applications and/or programs to interact. These little helpers are built with flexibility and ease of integration in mind. APIs simplify programming, allowing developers to build complex applications without having…
It’s been no small feat navigating around and through the COVID-19 pandemic. However, the word opportunity has popped up quite a bit as we plan. Our company did not view the pandemic as the end of work-life as we knew it but the beginning of something great. We viewed it as…
This is the last in our three-part series on digital experience monitoring (DEM) as the intersection point for IT, customer experience (CX), and employee experience (EX) teams (read the first and second post here). The neutral, actionable data that DEM provides can give CX and EX teams invaluable end-to-end visibility…
Alerts are an essential part of performance monitoring. Alerts and notifications need to be sent out as soon as an issue is identified, allowing you to know about any problems before your customers do. In this week’s Tip Tuesday, we look at building an effective alert strategy and how to…
The move to a more hybrid and distributed application architecture has pushed cloud providers to offer higher availability. Availability has become the key differentiator among competitors. The focus on offering higher and higher availability comes at the cost of other vital performance factors such as service reliability. This blog discusses…
We are all living digitally right now, at work and at home. In our normal day-to-day lives, digital experiences are also pervasive as both consumers and employees. In Gartner’s Digital Experience Monitoring (DEM) Market Guide (September 2019), improving user digital experience was placed at the center of any digital transformation…
