As the most populous nation on Earth, China represents tremendous business opportunities for companies with the ability to tap into its market. Of the country’s 1.4 billion people, 53.1% have access to the Internet and Cisco’s VNI report, forecasts this will grow to 66% by the year 2020, and there’s…
If you want a good example of how digital transformation has affected a long-established business model, look no further than retail banking. Bank customers today can perform most transactions online, via website or mobile app, without having to walk into a bank branch. This includes checking balances, making payments, transferring…
Our goal at Catchpoint has always been to simplify things, make it more simple and scalable for our end users. In our constant endeavor to achieve scalability at lower costs, we introduced Webhooks. Webhooks are HTTP callbacks that are triggered by events specified in the code by the application developer;…
Deep Packet Inspection (DPI) is used for in-depth analysis of the packets sent over the internet. All the communication that happens over the internet makes use of ‘packets’ to transfer data. It includes our VOIP calls (like Skype), websites we visit, and the emails we send. We can compare a…
There’s been a lot of discussion lately regarding the need to track and improve MTTR, but what exactly does MTTR mean? Well, MTTR can stand for several different things: mean time to repair, mean time to recovery, and mean time to resolve. Not only are there different definitions, but when…
The much hyped and anticipated Amazon Prime Day, held between July 10 and 11, was yet another example of Amazon’s impressive hold on the ecommerce industry. The company surpassed its Black Friday and Cyber Monday sales during the 30 hours marathon sale. The sales performance managed to deliver better than expected…
In my first blog about my learnings from the Gartner ITOSS conference in Orlando, I shared my take on how cloud, the API economy, and IoT are driving significant changes in monitoring requirements. For infrastructure and operations (I&O), this means augmenting your tooling strategy from looking inward to a customer or user in approach…
In an earlier blog, the evolution of performance metrics – for example, from load time to above the fold to speed index – was discussed. As much as this evolution is warranted in the wake of the dynamic application landscape and changing user expectations, the phenomenon also contributes to the…
We have already established the importance of APIs in today’s digital world (read about it here). With APIs playing such an important role in keeping us connected, it’s necessary to maintain the API’s performance as well as availability. There are multiple aspects to consider when monitoring APIs, from integration to…
We discussed the MQTT protocol, how it works, and it’s growing role in the digital landscape in a previous blog post. To better understand the content in this article, read up on the basics of Machine to Machine (M2M) in the previous post. We will be using the Catchpoint MQTT monitor…
