In a world of CI/CD (continuous integration and continuous delivery) and constant testing throughout the software delivery lifecycle, teams can easily overlook the importance of post-incident reviews. The continuous improvement of monitoring and incident response processes require thorough post-incident analyses of both technology and people. Integrating experience monitoring tools with…
Today is a special day at Catchpoint. Here at Google NEXT in San Francisco, we are announcing the monitoring industry’s first fully managed service. Catchpoint Managed Monitoring gives IT teams relief from the burden of 24/7 alert investigation, script maintenance, and strategic planning by putting them completely in the hands…
When we created the SRE report last year, I thought it would be a one-time survey and report. The response from the SRE community was huge and many asked what we would focus on next year. After hearing Jaime Woo present about post-incident stress at SREcon Europe, I found my…
Fueled by Digital Transformation, enterprises today are technology companies, whether or not they call themselves such. Enterprises rely on complex sites and apps to sell their products. Nike is a technology company that sells sporting goods. Ikea is a technology company that sells furniture. Digital Transformation is also changing traditional…
Wednesday, March 13th was an interesting day as the world got to see what happens when a major social media giant that also is a technology leader goes down. The Facebook outage impacted users around the world for an extended period of time. At Catchpoint we monitor and benchmark the…
Alerting is an integral part of performance monitoring. A monitoring tool can maintain performance effectively only if it can send out alerts and notifications the moment an issue is detected. Alerts are your first line of defense against performance degradation. It notifies you of a potential issue, allowing you to…
In 2013 after a debate with a CMO I wrote this blog post where I made the case that Performance was the 5th P of the modern marketing mix and IT telemetry is not just for IT. Fast forward six years, it is clear that the performance of a web…
Application programming interface or APIs offer extensibility, making it possible to connect multiple tools and analyze data from different channels for a more comprehensive performance analysis. Processes or functions built using APIs are used to exchange and manipulate data between disparate applications. Catchpoint APIs are a simple, yet powerful mechanism…
The cybersecurity industry is constantly striving to stay well prepared and well ahead of new threats. Data protection was in the spotlight all through 2018. It’s a common practice for applications to collect user data like the user’s personal information, location, and other personal preferences. Such important data is vulnerable and,…
2018 was a big year for the Catchpoint platform. Our product team, engineers, and designers made massive improvements to our platform. We updated our user interface, launched new monitors, and created better ways for users to organize and visualize their data. All in all, these changes are improving mean time…
