This year is quickly becoming a treasure trove for lessons in incident detection and resolution. Over the last few months, multiple outages have brought the internet to the brink of chaos, exposing the vulnerabilities inherent in the current digital architecture. Catchpoint detected another Cloudflare outage yesterday, July 2, 2019. The…
Updated with Webinar Recording For those who have ever visited California in June, you are familiar with June Gloom weather. Well, apparently it now applies to our digital forecast as well. This is no longer about just watching cat videos. Serious business is at stake, along with real-world impact on…
Today’s business landscape is increasingly competitive, demanding that companies maintain an agile mindset when differentiating their products and services from competing brands. For many organizations, this differentiation comes in the form of better user engagement strategies designed to improve the availability and reliability of web services and applications. But while…
When synthetic monitoring was first invented in the mid-1990s, it was a revolutionary way to ensure that your digital properties were performing as expected for your end users. Back then, synthetic testing was mostly used for availability testing of your external websites and services. The majority of the monitoring budget…
The migration to cloud services continues to be a priority for most enterprises. Services such as SaaS/IaaS/PaaS follow a similar trend of increased adoption across the digital world. These services have streamlined the effort and work that goes into infrastructure and network maintenance, helping companies save money. Enterprises who have…
DevOps is a practice that helps teams continuously create, refine, and improve. DevOps and site reliability engineering (SRE) teams must constantly hone and enhance the systems and software they are responsible for. This includes taking a clear-eyed and honest look at how technology and culture choices impact their practice. Teams…
The Google Cloud outage was yet another reality check for enterprises and businesses, raising serious concerns over the reliability of the cloud and the vulnerabilities in the cloud’s architecture. The incident had a huge impact on performance and SLAs. It was a textbook example of what could go wrong if…
This past Sunday has been a stressful and difficult one for Google engineers and SREs as multiple Google services were rendered inaccessible across multiple locations around the globe. Everything from G Suite, Hangouts, YouTube, Snapchat, Vimeo to ecommerce platform providers like Shopify—were hit by the outage and were down for…
In the current digital era, most businesses rely on the Internet to provide services. The cyberspace, with all the interconnected systems and advanced architecture, continues to grow in complexity, which plays a crucial role in digital end-user experience. Every user on the Internet expects a seamless and fast end-user experience…
Recently, I was visiting a large media company who, a short time ago, moved their entire infrastructure to Google Cloud. The dev team were pushing for an APM solution and were looking at all the usual suspects: Dynatrace, AppD, New Relic, Datadog… all great choices! The discussion that followed is…
