Poor Web Performance Hampers Walmart, Lowe’s Shoppers

Walmart and Lowe’s online shoppers encountered slow performance and timeouts today that prevented many from finding products or completing purchases. In addition to frustrating customers, these issues are likely to significantly impact the companies’ web sales. The Lowe’s problem affected the site’s product search for a number of categories, including…

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How Fast is Fast Enough?

All of our customers understand the importance of having high quality websites. They work hard to ensure an excellent customer experience and maximum availability. Ensuring fast response times is business as usual for them—but how fast is fast enough? Most people understand that the economic law of diminishing returns (beyond…

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