5 Steps to Slowing Down Your Site

..Because who even cares about customer experience, right? Are you tired of providing a satisfactory experience to your web site visitors? Do you loathe the fact that your competitors look at your performance metrics as the ones to beat? Those Facebook “likes” and social sentiment from your happy customers—want to…

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Web Performance in China is Different

One topic that is almost always on the agenda during customer meetings these days is the performance (or lack thereof) of websites in China. The companies that I’m meeting with are not newcomers in the world of ecommerce. They are almost all leaders in their market segments (luxury, consumer goods,…

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Amazon Outage Denies Afternoon Access

When Amazon falls, the world feels its tremor. The retail giant experienced an outage yesterday afternoon, which lasted for approximately 20 minutes. While 20 minutes may not seem like a long amount of time, to a company that makes $1,084 per second, it can feel like a lifetime. At about…

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