Performance is a Journey not a Destination!
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    Sorting Through the Wreckage of Last Week’s Outages Posted on July 13th, 2015 by Craig Lowell

    Every now and then, when you step back and consider how reliant our society has become on online systems, it can really blow your mind. When you do it because those systems seem to be crashing all around us, it can be downright terrifying. Such was the case last Wednesday, when United Airlines grounded its […]

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    United Exhibits Need for Monitoring and Failure Response Strategies Posted on July 8th, 2015 by Craig Lowell

    Not to be outdone by rival American Airlines, today United showed that they’re just as capable of stranding passengers due to IT failures. Citing what they called a “network connectivity issue” and what the FAA referred to as “user request due to automation issues,” the internal systems used by United to coordinate their flights broke […]

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    What is DevOps, Anyway? Posted on July 7th, 2015 by Maria Eldridge

    DevOps has quickly become the most over-used, ambiguous term in IT. It’s being used to reference everything from job titles to technology practices, but the truth is that DevOps is more of a culture than anything else. It’s a culture where working together is encouraged in order to create a seamless automation of processes, from […]

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    Pull Catchpoint Data into Google Docs with New API Posted on June 30th, 2015 by Robert Castley

    Google Apps Script allows you to programatically create and modify Google Docs, as well as customize the user interface with new menus, dialog boxes, and sidebars. Here, we will walk you through how to pull Catchpoint data into Google Sheets using Apps Scripts. Firstly, you will need to configure the Catchpoint Pull API in the […]

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    Congratulations to Dynatrace-Keynote, But Please Get Your Facts Straight Posted on June 17th, 2015 by Craig Lowell

    The web performance monitoring community is a special niche of the larger IT industry; it’s undoubtedly a small world. It’s just not as small as Dynatrace and Keynote apparently believe it to be. After Thoma Bravo acquired both companies several months ago, it was obvious that a merger was forthcoming, with the public announcement being […]

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    Why You Should Require Anycast DNS Posted on June 16th, 2015 by Dritan Suljoti

    This is the fourth post in our DNS series. For parts 1-3, click the links below: DNS Lookup: How a Domain Name is Translated to an IP Address Dissecting DNS Communications In the World of DNS, Cache is King In several of our previous posts in this series, we mentioned a technology called Anycast and […]

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    The Hidden Effects of Mobilegeddon on Desktop Sites Posted on June 15th, 2015 by Craig Lowell

    When Google announced their new Mobilegeddon guidelines – a series of mobile-friendly optimization requirements that was supposed to affect websites’ mobile search rankings on Google – the natural inclination for most businesses was to quickly adhere to those stipulations so as not to fall behind the competition when mobile users searched for their sites and […]

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    Level 3 Outage: A Performance Butterfly Effect Posted on June 12th, 2015 by Ryan Pelette

    This morning, beginning at 8:40 am UTC (4:40 am EDT), customers of the telecommunications giant Level 3 experienced serious connectivity problems for two hours that obviously had a dramatic impact on their sites’ performance. To make matters worse, as a major backbone ISP, the impact was not just felt by Level 3 customers, but spread […]

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