Performance is a Journey not a Destination!
  • Headless vs real browser
    Performance Monitoring with Real vs. Headless Browsers Posted on June 10th, 2016 by Ryan Pellette

    The purpose of performance monitoring is to detect issues and minimize their impact on your end users. There are several different ways to do this, one of which is synthetic testing. Synthetic testing involves simulating real users by loading critical pages and transaction flows such as logging in and, if you’re an ecommerce company, checking […]

  • T-Mobile Tuesdays failure
    T-Mobile Tuesdays Promised Pizza But Delivered Errors Posted on June 8th, 2016 by Juan Luna

    T-Mobile launched the T-Mobile Tuesdays app on Tuesday as a way to demonstrate their appreciation of their customers by giving them freebies every week. Its opening week gift lineup included a medium, two-toppings pizza from Dominos, movie tickets, and a Wendy’s Frosty. T-Mobile even offered a single stock of their company to customers who downloaded […]

  • AWS Syndey Outages
    Don’t Forget to Turn on PFM in the Cloud Posted on June 6th, 2016 by Mehdi Daoudi

    The weather-related AWS outages in Sydney on Sunday reminded me about a set of conversations I’ve had over the last few weeks. Many web sites, particularly in the ecommerce and banking industries, were impacted, sending some Australians back to the stone age for a few hours not being able to order groceries online. We live in an interesting […]

  • Bored_Shopper
    Amazon Search Outage Offers Two Lessons Posted on June 2nd, 2016 by Nilabh Mishra

    Today’s Amazon search outage offers two object lessons on the digital customer experience: monitor everything and communicate proactively. Retailers chasing the industry leader can implement a pair of simple tactics to keep performance issues from turning away buyers. First, the ultimate goal of End-User Experience Monitoring (EUM) is to find a problem before your customers […]

  • CDN Cache
    CDN Caching Caution Posted on June 2nd, 2016 by Ankit Kumar

    Cash may be king in the real world, but cache is king in the world of the internet. From DNS record TTLs, to HTTP Max-age headers, caching at different levels makes the internet faster and our lives easier. One technology which has contributed extensively over the years in improving web performance is the Content Delivery Network or […]

  • capacity
    Capacity Matters (Perhaps More Than You Think) Posted on June 1st, 2016 by J. Scotte Barkan

    A very wise man in a movie once put it, “It’s good for a man to know his limitations.” When it comes to a computer system, it’s essential. Understanding your capacity is a healthy part of running a business. Any business must understand what it needs in terms of its personnel (and the resources to […]

  • gartner itoss
    Connecting the Dots at Gartner ITOSS Posted on May 31st, 2016 by Dennis Callaghan

    Earlier this month, I had the chance to spend a couple of days at the Gartner IT Operations, Strategies & Solutions conference in National Harbor, Md. The conference was a mix of pep talks, how-to sessions, roadmap ideas and networking opportunities for IT operations professionals. We heard a lot of the usual encouragement for IT […]

  • multi cdn
    Tracking Multi-CDN Performance Issues to DNS Posted on May 26th, 2016 by Nithyanand Mehta

    A multi-CDN service that combines multiple CDN providers into a single network is a common and effective way to speed up your web applications for users anywhere in the world. This strategy can also boost failover support in case one of the CDNs you’re using goes down. But even a multi-CDN service is not immune […]

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