Defining DevOps

I’ve been thinking a lot lately about the term DevOps and what it really means. This train of thought is partially inspired by my recent participation in various DevOps Days events, as well as reading the DevOps for Media and Entertainment report published by O’Reilly. So, what is DevOps? Well,…

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Revisiting the Anatomy of HTTP: Pt I

One of the key driving factors behind the various web/mobile performance initiatives is the fact that end-users’ tolerance for latency has nose-dived. Several studies have been published whereby it has been demonstrated that poor performance routinely impacts the bottom line, viz,. # users, # transactions, etc. Examples studies include this,…

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Complexity and Crashes

The recent surge in high-profile outages is not an illusion. It’s all too real and one major contributing factor often goes unmentioned. Reposted with permission from CircleID, this piece by Russ White highlights the role complexity plays in the increasingly fragile digital customer experience: It’s a familiar story by now:…

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Connecting the Dots at Gartner ITOSS

Earlier this month, I had the chance to spend a couple of days at the Gartner IT Operations, Strategies & Solutions conference in National Harbor, Md. The conference was a mix of pep talks, how-to sessions, roadmap ideas and networking opportunities for IT operations professionals. We heard a lot of…

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