Digital Experience Monitoring 101 – Know Your Node

One of the areas highlighted in end-user reviews from Catchpoint’s Gartner Peer Insights Customers’ Choice Distinction was the depth and breadth of visibility our global node network provides.  “Any time we have had a question about an element of our environment we have been able to create a Catchpoint test to measure it. The data collected by Catchpoint tests is in-depth and…

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Enhance DEM with Real User Monitoring

Today’s Tip focuses on one of Catchpoint’s core functionalities: our real user monitoring or RUM solution. While recording and replaying transactions with Catchpoint’s synthetic monitoring offering is undeniably robust and powerful thanks to our 830+ worldwide monitoring locations, it doesn’t change the inherent value of live data when it comes to analyzing real user experience.  Who Needs Real User Monitoring?  Before we get into who needs real user…

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Wi-Fi and Application Health with Endpoint Monitoring

For today’s tech tip, we’re going to focus on our Endpoint Monitoring Client and two specific use cases: Wi-Fi and application health.   With so much of the workforce working remotely, Endpoint Monitoring is an essential tool to help smooth the transition. According to recent research from Gartner, nearly half of US employees will continue to work remotely for at least some of…

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Monitoring Within the Enterprise Network

Most businesses rely on communication and collaboration tools like email, Zoom, Teams, etc. So, staying connected over a reliable network can go a long way to increase efficiency and security in the day to day business.   A corporate network that connects geographically dispersed users, from areas that could be anywhere in the world, is called an Enterprise WAN. Every enterprise has special use cases for certain network designs that…

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Monitoring CDN Cache Hit Miss Ratio

In today’s Tip of the Day, we are looking at validating the performance of your CDN cache vs. the CDN origin content. Having this information at your fingertips will allow you to verify that (i) your CDN service is improving performance for your end users; and (ii) they are adhering to your SLAs.  Your CDN Monitoring solution needs to offer a comprehensive set of insights into regional performance…

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