Taking ownership and oversight of SLAs

The migration to cloud services continues to be a priority for most enterprises. Services such as SaaS/IaaS/PaaS follow a similar trend of increased adoption across the digital world. These services have streamlined the effort and work that goes into infrastructure and network maintenance, helping companies save money.  Enterprises who have…

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Don’t fall into these 5 DevOps blind spots

DevOps is a practice that helps teams continuously create, refine, and improve. DevOps and site reliability engineering (SRE) teams must constantly hone and enhance the systems and software they are responsible for. This includes taking a clear-eyed and honest look at how technology and culture choices impact their practice. Teams…

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5 lessons from the Google Cloud Outage

The Google Cloud outage was yet another reality check for enterprises and businesses, raising serious concerns over the reliability of the cloud and the vulnerabilities in the cloud’s architecture. The incident had a huge impact on performance and SLAs. It was a textbook example of what could go wrong if…

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Why you should work at Catchpoint

I was at Catchpoint less than 2 weeks when I found myself leading a hackathon team during the company’s biannual ReImagine Hackathon. We set out to solve quite a gnarly problem whose solution would let customers create one performance testing script for their web page. And no matter how many…

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