Performance is a Journey not a Destination!
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    How to Pick the Right CDN Provider Posted on August 3rd, 2015 by Mehdi Daoudi

    In order to deliver a complete web experience to your users, it’s important to utilize the services of a reliable Content Delivery Network. The basic promise of the traditional CDN product is to provide better and faster web performance for end users by serving static assets from the edge (it’s worth noting that CDN companies […]

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    Aligning Web Performance Goals with Business Initiatives Posted on July 29th, 2015 by Mehdi Daoudi

    The following post originally appeared as a guest byline on Multichannel Merchant. Ever since the internet and eCommerce websites were created, the needs of the end users have been at the forefront of the mind of every IT operations professional. It’s a perfectly logical prioritization to make; the customer is always right, so it only […]

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    TCP Flags and What They Mean Posted on July 23rd, 2015 by Roman Kurjewicz

    So you’re reviewing a packet capture and you come across the TCP headers with the URG or PSH flags set.  Have you ever wondered what they mean? Or what they do? Or what they’re supposed to do? Let’s dive in and check them out. Pushing the data forward Consider this scenario: you’re using one of […]

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    Enhancing Catchpoint’s Alerting System with VictorOps Posted on July 20th, 2015 by Zachary Henderson

    When systems fail, it’s imperative to not only have the right data as it pertains to the problem, but it is also important to have the proper tools to investigate the problem, and to communicate the specifics of the failure to your team. In today’s data driven world, getting an alert about a problem is […]

  • RUM business impact
    Tracking the Business Impact of Performance with RUM Data Posted on July 15th, 2015 by John Lobisser

    Media sites and the teams that are tasked with developing and maintaining them face a unique set of challenges. Much like all IT Ops and Development teams, they need to be concerned with consistent internal and external monitoring to insure that the site is available and that it is performing within acceptable guidelines. The major […]

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    Sorting Through the Wreckage of Last Week’s Outages Posted on July 13th, 2015 by Craig Lowell

    Every now and then, when you step back and consider how reliant our society has become on online systems, it can really blow your mind. When you do it because those systems seem to be crashing all around us, it can be downright terrifying. Such was the case last Wednesday, when United Airlines grounded its […]

  • United outage
    United Exhibits Need for Monitoring and Failure Response Strategies Posted on July 8th, 2015 by Craig Lowell

    Not to be outdone by rival American Airlines, today United showed that they’re just as capable of stranding passengers due to IT failures. Citing what they called a “network connectivity issue” and what the FAA referred to as “user request due to automation issues,” the internal systems used by United to coordinate their flights broke […]

  • what is devops
    What is DevOps, Anyway? Posted on July 7th, 2015 by Maria Eldridge

    DevOps has quickly become the most over-used, ambiguous term in IT. It’s being used to reference everything from job titles to technology practices, but the truth is that DevOps is more of a culture than anything else. It’s a culture where working together is encouraged in order to create a seamless automation of processes, from […]

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