Omnichannel Banking and Digital Transformation

If you want a good example of how digital transformation has affected a long-established business model, look no further than retail banking. Bank customers today can perform most transactions online, via website or mobile app, without having to walk into a bank branch. This includes checking balances, making payments, transferring…

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Got IT Complexity? Monitor the User Experience

It’s no secret that IT operations has changed a lot over the last decade or so. New technologies like cloud, virtualization, containers, and microservices have made applications and infrastructure more distributed, more efficient, and more flexible at the expense of predictability and manageability. This is why technologies like Catchpoint’s have…

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