
Resolving Issues Caused By the May 6th Neustar UltraDNS Outage – A True Partnership Experience
At Catchpoint, our award-winning support team aims to be a partner, not just a gateway to the tool. Earlier this month when UltraDNS, a major DNS provider, went down, they found themselves faced with nine support tickets within one hour. Our customers were experiencing outages on their websites and online…