At Catchpoint, our award-winning support team aims to be a partner, not just a gateway to the tool. Earlier this month when UltraDNS, a major DNS provider, went down, they found themselves faced with nine support tickets within one hour. Our customers were experiencing outages on their websites and online…
When the world transitioned to a remote workspace, one of the things that most of us figured out quickly was that some applications just don’t work well with corporate VPN. Video and voice applications, like Microsoft Teams, are essential to business operations. I wouldn’t want to add another point of…
At the end of last week, a significant BGP leak caused widespread network outages that impacted major network operators, cloud, and CDN providers. The incident on Friday, April 16th, 2021 was (yet another) classic origin hijack case from Vodafone Idea (AS55410), an Indian operator based in Mumbai and Gandhinagar. The Vodafone Idea…
This year, our team at Catchpoint put together the IT Monitoring Trends 2021 Report. We focus on seven key trends that will shape year two of our new, unstable normal. The goal: to help you as either a “boots on the ground” engineer or a C-level exec to know what to expect of the year ahead. We also share actionable best practices for how to…
Sumo Logic is a cloud-based log management and analytics service that leverages machine-generated big data to deliver real-time IT insights. We’re excited to share that you can now easily integrate Catchpoint and Sumo Logic, giving you a number of fantastic benefits. The integration involves pushing data from Catchpoint to Sumo Logic using Webhooks and then query the…
IT professionals are now adapting to remote environments and learning to manage a distributed, homebound workforce. In recent conversations with IT pros, many have cited that connectivity/VPN and home network issues are their top challenges but they lack the visibility to diagnose and troubleshoot these problems. Catchpoint for employee experience monitoring…
Catchpoint makes parenting a saner sport! OK, that’s not the usual use case. But much as I know it sounds crazy, I used Endpoint Monitoring to explain to my 11-year-old gamer that I’m totally innocent. The reason she is having gaming lag and lost connections is not because of her…
The shift to remote was an unprecedented challenge for most enterprises and businesses. IT operations had to ramp up quickly to maintain processes and workflows. Monitoring tools play a crucial role in enabling ITOps to do everything they need to analyze and resolve incidents quickly. According to Gartner, “many enterprises,…
Many companies have adopted a multi-cloud environment for their services and many more plan to expand cloud usage in the future. As more VMs and workloads transition to public and private clouds, it is becoming clear that multi-cloud is becoming a standard or benchmark rather than something optional that businesses…
Today, we’re going to continue diving into Catchpoint’s wealth of synthetic tests with a brief overview of network protocols and a look at some helpful use cases specifically around monitoring your email service. I’ll be sharing a hands-on demo, illustrating how this data shows up in Catchpoint – focusing on…
