Delivering Customer-Centric IT Across the Globe with End-User Experience Monitoring

The world’s most successful companies understand that delivering a great customer experience is essential to their business success. Delivering on that mandate requires a different approach to monitoring—one that’s purpose-built to provide an outside-in view of their customers’ digital experience. This is particularly important to the beauty industry. A recent study…

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Using DEM to Avoid Common Ecommerce Pitfalls

Digital experience monitoring plays a vital role in the ecommerce economy. The industry is booming with millions of websites selling everything imaginable. Online stores are expected to be super fast and easy to navigate; users are quick to assess website performance and if said perceived performance is below expectations, they will quickly…

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