How-To: Improving SEO with RUM

In this How-To video, we’re going to look at Real User Monitoring in the context of how you can apply it to a specific use case. Real User Monitoring, or RUM, is an event-based solution for monitoring customer experience. In other words, it measures the performance of a webpage from the perspective of the user’s machine.  In our previous video on RUM, we looked at how to…

Read more

HLS Monitoring with Catchpoint

In this tech tip, we are focusing on HLS (HTTP Live Streaming), a streaming protocol released by Apple in 2009. HTTP Live Streaming is widely used and it isn’t just limited to streaming services like Netflix or YouTube – it’s an important protocol for all content providers and CDNs. You’ll basically find HLS anywhere people want on-demand streaming. In this week’s video, we’ll…

Read more

Instant Test Integration with Slack

In this week‘s Tip of the Day, we’re going to explore more of Catchpoint’s third-party integrations.   Last week, we discussed how Catchpoint can be integrated with existing collaboration tools focusing on Slack. The demo walked through the process of setting up an integration with the communication platform, specifically how to feed Catchpoint alert data into a Slack channel.  Today, I’m going to show…

Read more

Troubleshooting Remote End-User Experience with Endpoint Monitoring

In today’s Tip of the Day, we are looking at troubleshooting remote end-user experience using Catchpoint’s Endpoint Monitoring solution. According to a recent set of figures from Stanford University, 42% of the U.S. labor force is working from home full-time. Based on their earnings, this group of work-from-home employees accounts for over two-thirds of U.S. economic activity. It is more crucial than…

Read more

Wi-Fi and Application Health with Endpoint Monitoring

For today’s tech tip, we’re going to focus on our Endpoint Monitoring Client and two specific use cases: Wi-Fi and application health.   With so much of the workforce working remotely, Endpoint Monitoring is an essential tool to help smooth the transition. According to recent research from Gartner, nearly half of US employees will continue to work remotely for at least some of…

Read more

Measuring Employee Experience

In today’s tip of the day, we’ll look at the importance of measuring employee experience (EX) and the specific challenges of doing so with an all-remote workforce. In the video, I’ll walk you through how to look at your employees’ SaaS performance using Catchpoint’s dashboard, so you can see the level of detail available to you with Catchpoint’s endpoint…

Read more

Monitoring CDN Cache Hit Miss Ratio

In today’s Tip of the Day, we are looking at validating the performance of your CDN cache vs. the CDN origin content. Having this information at your fingertips will allow you to verify that (i) your CDN service is improving performance for your end users; and (ii) they are adhering to your SLAs.  Your CDN Monitoring solution needs to offer a comprehensive set of insights into regional performance…

Read more